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Signing in to Casino Purple without the usual snags
Most login trouble we hear about comes down to one detail: the first box wants a username. Here is the whole routine, plus what to do when it still refuses you.
Where is the Casino Purple login button?
In the header of every page on casinopurple.info, beside the Register button, on a laptop and on a phone alike. There is no separate login domain, no "secure-login" subdomain and no login page on any of our information sites. If a page that is not casinopurple.info shows you a Casino Purple login form, close it without typing anything.
Why does it say my details are wrong?
Nine times out of ten the email address has gone into the first field. Casino Purple accounts are opened with a username, and that username is what the login checks. Your email is used for recovery and messages, not for signing in.
The other common causes, in the order we would check them:
- Autofill from another site. Phones love to offer a saved password from a look-alike domain. Type the password yourself once and save it fresh against casinopurple.info.
- Caps lock or a predictive keyboard. A phone that "corrects" your username to a dictionary word will fail every time. Switch predictions off for that field or paste the username in.
- An account opened elsewhere. If you registered through a copy site, the account exists on someone else's casino, not ours, and no reset at casinopurple.info will find it.
How do I reset a forgotten password?
Press Login, then the forgotten password link. The form asks for two things together: your username and the email address on the account. If both match, a reset link is sent to that email. Open it on the same device if you can, choose a new password, and sign in with the username as usual.
No email after a few minutes? Look in the spam and promotions folders first. If it is still missing, the address you typed probably differs from the one on the account by a letter or a dot; try the variation you are most likely to have used at sign-up.
And if I have forgotten the username itself?
There is a separate username recovery in the same login box. It works from the email address on the account. This is also the moment to write the username down somewhere safe, because it is the one detail nobody else can see on your screen and the one most people forget after a few weeks away.
| Problem | What to use | What you need |
|---|---|---|
| Wrong details message | Login box | Username (not email) and password |
| Forgotten password | Forgotten password link | Username and account email together |
| Forgotten username | Username recovery link | Account email |
| Still stuck | Live chat or email support | Username and a short description |
Can I stay logged in on my phone?
Yes, and the cleanest way is to install the site. Casino Purple has an app for iOS and Android that installs straight from the site, and once installed it keeps your session the way any other app on the phone does. The install steps are on the Casino Purple app page. On a shared tablet or a family laptop, log out at the end and do not let the browser remember the password.
I have no account yet. What do I do first?
Press Register instead of Login. The form is short: username, email, phone number, date of birth, a password typed twice, and an optional promo box. Name and address are asked for once, at your first deposit, because the payment side needs them. That deposit is also where PURPLE100 goes if you want the 100% welcome match; details on the bonus code page.
Log in or register at Casino Purple
Someone sent me a "Casino Purple" login link. Is it safe?
Only if the link opens casinopurple.info. We do not send login links that point anywhere else, and we never ask for your password by chat, email or message. A link to casinopurple.casino, casino-purple.uk or a similar name goes to a site Casino Purple does not operate. The full list is on real vs fake Casino Purple sites, and if you think you typed your password into one, change it at casinopurple.info straight away and tell support.
18+. Logging in for a quick spin is fine; set a time and a spend before you start and keep to both.
Login questions
Do I log in to Casino Purple with my email?
No. The login uses your username and password. The email is used for password resets and username recovery.
How do I reset my Casino Purple password?
Use the forgotten password link in the login box and enter your username together with the account email. A reset link arrives by email.
Is there a separate login page for UK players?
No. Every player signs in at casinopurple.info; there is no country-specific login address.
Can I log in to the sportsbook with the same account?
Yes. The casino and the SportsBook tab share one account and one balance.
Why does my saved password not work any more?
It may have been saved against a different domain. Type it manually at casinopurple.info, or reset it with your username and email.